1 hour ticket response
Prompt assistance is our principal priority and that is why we’ve got a team of experienced support engineers who are prepared to provide a swift reply to any question that you could have. Simply send your tech support ticket from your Web Hosting Control Panel and we will respond back to you within 60 minutes in the worst case scenario. As a matter of fact, we work hard and aim for a twenty–minute trouble ticket response time.
A First–Class Technical Support Service
Our customer support staff representatives possess considerable experience in the Linux shared web hosting packages world and are capable enough to supply a rapid answer to your problem. If, however, the matter at hand is not within the competence of a technician, the support ticket will be sent to a developer or administrator for further assistance.
An Intuitive Help Section
In the Web Hosting Control Panel you will find an intuitive Help Center section where you can find quick suggestions on how you can use our web hosting services. You can see the answers to your queries in our F.A.Q. database, find more information in the web hosting account administration articles or check the instructional video tutorials.
