Customer Support Channels
A 1–hour Response Guarantee
Providing great quality support promptly is our high priority, so we support each Linux shared web hosting packages plan with a 1–hour ticket reaction guarantee. As you supply a ticket or send us a message, our customer tech support crew will do their best to give the most satisfactory solution to your issue and to offer information promptly.
A Top–quality Support Service
You’re able to contact us 24x7x365 with any issue you might have relating to Exaquad’s services. We have got employees present all the time to present assistance anytime necessary. Feel free to use the ticket system or post a message anytime, or pick–up the phone or make use of the online chat within business hours.
An Intuitive Help Section
Exaquad has integrated a thorough practical knowledge base into the Control Panel so you might get important step–by–step guidelines anytime. Each section of the Control Panel features its own contextual guide area displaying a group of how–to articles. We have also organized educational videos to ensure that you get a far better visual representation of the correct way to carry out any presented process.