Support Channels

  • 1 hour ticket response time

  • An Intuitive Help Section

  • You will find almost all the answers to your questions in the user–friendly Help Center section included in Exaquad’s Web Hosting Control Panel. It boasts an exhaustive repository with frequently asked questions and comprehensive educational articles contributed by our knowledgeable technical support team.

  • Top quality support service

  • Instructional Video Clips

  • If you would rather watch how a task is fulfilled or how an issue is remedied, rather than just reading about it, have a look at our selection of instructional video tutorials. They address lots of different issues and will help you quickly understand how to work with our Web Hosting Control Panel.

  • Intuitive help center

  • A 1–Hour Response Guarantee

  • With all our semi–dedicated servers, we offer a round–the–clock help desk support service with a 60–minute support ticket response guarantee. Our team of well–trained technical support engineers will be online for you to reply to all the queries that you may have. During non–peak periods, a reply will be supplied in even less than 20 minutes.