When your web hosting company supplies live chat support, you will be able to talk to a representative live and find out useful info or get an issue resolved promptly. The key advantage of using chat instead of calling to talk to a live person is that you need just a computer with world wide web access, so that you won't pay any rates when you are in a different state or country. In addition, it is easier to copy and paste info like domain names, usernames or error messages in other words details which are sometimes hard to share with the other party over the phone. The real-time chat is also a faster approach to contact the website hosting service provider's support team in comparison to using a ticketing system. What's more, in case some problem requires a bit more time to be resolved, you'll be able to do something else while you wait for assistance on the live chat, so that you will not waste time - something that is impossible in case you are on the telephone.

Live Chat Support in Shared Web Hosting

Along with the phone and ticket support, we offer live chat support as well. You can get in touch with us every single day, which includes weekends and holidays, and we can give you more details about the Linux shared web hosting packages that we offer if you are not a customer yet, or about basic and billing questions when you already have a user profile. Although for entirely tech issues you have to open a ticket to the tech support, since such matters require extra time to be resolved, you can still contact us on the live chat for some technical info. For instance, we will help you set up an email address in your e-mail client or troubleshoot various issues, saving you lots of time. Even when our telephone lines are already off for the day, you will be able to talk to a live person.

Live Chat Support in Semi-dedicated Hosting

The live chat support service that we provide is accessible every day, even on weekends and holidays. It's the perfect way to find out more details about our Linux semi-dedicated hosting packages in case you do not have an account yet or to get some issue resolved if you are a client and our customer care representatives will help you live regardless of the time of the day you join the chat. If you're hestitating which plan is more appropriate for your web sites, in case you need advice whether you should acquire a specific upgrade and how to order it or in case you experience problems setting up an email account on your machine, you can get in touch with us and we will supply you with the needed details at once. Our live chat is online even after our telephone lines go off for the day, which means that when you have an account with us, you can be certain that you'll always enjoy timely help with any kind of question or trouble that comes up.