Installation and Troubleshooting in VPS
You are able to add the upgrade with several clicks whenever you require it and irrespective of the virtual private servers plan which you have picked. This may be done either during the order process when you think that you will require support from the very beginning or later on from the VPS billing CP in case you have issues with any software on the machine. Our skilled administrators can easily install or troubleshoot any application for you in a very timely matter. The Installation & Troubleshooting upgrade provides sixty minutes of custom work and you can use it anytime. The majority of tasks take less than that, consequently the remaining time will be available for the future and you will be able to see it within the billing CP all the time. You'll be able to use the upgrade as a separate service or on top of the thirty minutes of custom work that are part of our Managed Services upgrade.
Installation and Troubleshooting in Dedicated Hosting
The upgrade is available with all our Linux dedicated servers hosting packages and as long as you add it, our knowledgeable admins can help you with anything on your server. For example setting up any third-party software which you may want to use on the machine and troubleshooting any script that operates poorly or doesn't run at all. Our upgrade provides an hour of work and in case a specific task is not very time-consuming, we shall add the remaining time to your account. You will be able to check out how many minutes are left in your billing Control Panel and use them anytime you need help again. The Installation & Troubleshooting upgrade could be acquired at any time, so in the event that you need something to be installed in the very beginning, you'll be able to add it to your order during the sign up process, while if you need help afterwards, you'll be able to add it from the server billing area. Half an hour of custom work are included in our Managed Services pack also, but in case you require additional work to be done on the server, the Installation & Troubleshooting upgrade will be a guarantee that your applications shall be installed and set up in the best feasible way.